Allertia: Enabling Automatic Mobile Emergency Alerts [Free Startup Idea]

I’ve been thinking a lot about how information gets distributed in emergency situations. In the United States we have the Emergency Alert System, which you’ve probably seen on TV:

The thing is, the EAS is centered around TV and radio broadcasts. In the age of DVRs, Netflix, iPods, etc, how does emergency information reach people when we are increasingly not consuming live TV and radio? Online distribution isn’t currently effective either, because it requires the user to actively seek out alerts. Even more importantly, what about people living in poorer countries with limited access to technology?

Initially, I thought the solution was to create a system to push emergency alerts to people while they are online…but I was wrong. The key to this entire puzzle is mobile phones. Mobile phones have incredible global penetration. More than any other consumer device. There are now more than 5 billion active mobile phones in the world. Remember, there are less than 7 billion people in the world. Even Third World countries have massive adoption.


We need a system to push emergency alerts directly to mobile phones based on their location without the need for the person to opt-in.

The first idea I posted, Oregato, was a fairly small idea. Meaning, even at scale, it could be executed by a relatively small team and will never be an IPO type company. This idea is much, much bigger.

There aren’t many startups that have the potential to be a billion+ dollar company, help hundreds of millions (maybe billions) of people, and save countless lives. If you want to change the world, you have to think big.


This is Allertia


First off, what types of alerts are we talking about?

These are highly critical alerts sent out by government officials and organizations. They are often a matter of life and death, and time is of the essence. For example:

  • Weather Alerts (e.g. tornados, hurricanes, floods)
  • Evacuation Alerts (e.g. fires, tsunamis, volcanos)
  • Security Alerts (e.g. terrorist attacks, AMBER Alerts/kidnappings)

Allertia* will send emergency information via text messages and pre-recorded audio messages to mobile phones.

  • SMS text messages are great because they require very little bandwidth and nearly every cell phone is SMS capable
  • Audio messages are important in the interest of accessibility


Some Background

To understand why the timing is right for Allertia, you need to get a sense of the emergency alert technology. I’ll try to keep it brief and provide links to more info. So basically:

  • The current system (like in the video above with all the buzzes and beeps) uses the Specific Area Message Encoding Protocol (SAME)
  • SAME was developed in the 1980’s and is currently used in the USA and Canada.
  • In the late 2000’s a new standard was proposed and internationally adopted called the Common Alerting Protocol (CAP)
  • The goal of CAP is to modernize the messaging system and allow easy distribution across a variety of platforms
  • CAP is backwards compatible with SAME and is XML based
  • CAP has a robust set of abilities including:
    • Flexible geographic targeting using latitude/longitude
    • Multilingual and multi-audience messaging
    • Phased and delayed effective times and expirations
    • Enhanced message update and cancellation features
    • Template support for framing complete and effective warning messages
    • Digital encryption and signature capability
    • Facility for digital images, audio, and video


The Iron Is Heating Up, The Time Is Now

  • FEMA has begun working on the next-generation warning system for the USA using CAP called Integrated Public Alert and Warning System (IPAWS)
  • One piece of IPAWS is the Commercial Mobile Alert System (CMAS)
    • CMAS is a system to disseminate emergency alerts through mobile carriers to citizens via text messages
    • CMAS was just released to US mobile carriers on Dec. 7, 2009. Carriers now have a 28 month window to get it integrated with their systems
    • T-Mobile, AT&T, Sprint, and Verizon have all expressed their willingness to participate
  • Australia has also begun testing their own system called Mobile Emergency Alert
  • A handful of other countries are at the beginning stages of development


So the problem is solved then?

Well, no. The wheels are in motion in a few countries, but it’s taking a lot of time for countries to get up and running. (The US is hoping to be able to launch IPAWs in 2012). Only a handful of countries have even begun to undertake the task of modernizing their alert systems. At this rate, the problem is going to persist in many countries for the foreseeable future.


The Opportunity

There is a huge opportunity to work with the other 180+ countries to bring their emergency systems up to date, integrate with outside organizations, and deliver their alerts to mobile devices. Here’s an overview of the products & services Allertia will provide:

  • Allertia for Government Agencies
    • Tools that integrate with legacy government systems and get them up to date with the CAP protocol
    • A feature-rich management console that takes advantage of CAP to enable government officials to create and manage alerts. Key features being:
      • Geotargeting
      • Multilingual
      • Phased and delayed effective times and expirations
      • Encryption and two-factor authentication
      • Support for images, audio, and video
  • Allertia for Mobile Carriers
    • Integrate the incoming CAP feed into the carriers communication systems
    • Integrate into the network load balancing and monitoring tools
    • Enable the broadcasting of messages to devices connected to geotargeted cell towers (explained further below)


Broadcasting Messages From Geotargeted Cell Towers

Alerts need to be based on where you are now. That means, even if you are traveling, you need to automatically receive alerts relevant to your current location. This is not the way that some current systems integrate location. In the Reverse 911 program, for example, phone numbers are targeted based on where they were registered. This is not an ideal solution for mobile alerts.

Luckily, we can build the system to sufficiently identify location based on which cell towers a phone is connected to. Basically cell phones work by checking into cell towers and saying “I’m here”. Then when a call/message/data comes in, it can quickly route it through the network and to the correct device.

Allertia: Enabling Automatic Mobile Emergency Alerts [Free Startup Idea]

When an alert message comes in, the carrier will push the message out to all devices connected to the cell tower.

Allertia: Enabling Automatic Mobile Emergency Alerts [Free Startup Idea]

Revenue

The model is to create a set of tools that can be reused across multiple instances. Each country will, however, require a substantial amount of custom build, localization, and ongoing maintenance. Allertia’s toolset will streamline integrations and provide a cost savings to governments and mobile carriers. Even though contracts will be multi-million dollars each, it’s a small amount compared to the government budgets for their emergency programs. For example, the United States allocated $106 million to the CMAS program to integrate mobile alerts.

So, what do you think? Allertia would require substantial resources but could yield big returns and be a benefit to the entire world. Up for the challege?

 

* What does “Allertia” mean? Allertia is a combination of the words ‘All’, ‘Alert’, and ‘Inertia’:

  • All: All people, all around the world.
  • Alert: Emergency alerts, that’s what it’s all about
  • Inertia: Objects at rest, tend to stay at rest. The world doesn’t change on it’s own, we need to take action and initiate change.

Oregato: A repository for conference & presentation videos, slides, & notes [Free Startup Idea]

Here’s the thing,

Tons of great info gets shared at conferences, but by the end you are so overwhelmed with information that you can’t remember the details of the sessions. Afterword, you set off to refresh your memory, but the conference content is strewn all over the internet: video is on YouTube and Ustream; slides are on SlideShare and Scribd; notes are hiding on personal blogs. Conference websites are terrible and aren’t any help either. Finding this stuff is a pain.

Oregato: A repository for conference & presentation videos, slides, & notes [Free Startup Idea]

 

Enter: Oregato

The idea is for a central site and service around conferences and talks. I call it Oregato [explanation at the bottom]. Each conference/talk gets it’s own mini-site, which includes basic conference info (date, location, topic, etc) and a page for each session. Session pages again have basic session info (date, speakers, topic, etc) as well as the ability for anybody to add content to them. Content can include video, audio, presentation slides, pictures, and notes. Similar to a wiki, anybody can create a conference site, session page, and attach content. Conference coordinators can claim their conference page and gain access to additional features (branding, moderation, stats, etc.).

Why People Will Care

This service benefits two types of end users: (1) people who attended the conference and want to recap the panels they saw and (2) people who didn’t attend the conference. For the latter, a huge benefit of the site is discovering new content that you never knew existed. For example, let’s say that you are really interested in startups. Even if you didn’t know a conference existed, the ‘startups’ category would give you content from Startup School, Startonomics, Startup2Startup, Startup Lessons Learned, and even individual one-off presentations like the talk that Twitter founder, Ev Williams did at the University of Nebraska. All of this great content surfaces when you are able to search and browse tags across conferences.

The benefits for conference organizers is that they are able to show off their events to a broad, global audience. They are able to build their reputation and are able to better stay in contact with their past (and potential) attendees throughout the year to create stronger relationships.

The speakers benefit by having their talks in front of a larger audience, helping them boost their fan base and their credibility. It also makes it easier to show their past presentations when applying to speak at future events.

Oregato: A repository for conference & presentation videos, slides, & notes [Free Startup Idea]

Baseline Features

  • Any registered user can create a conference, a session, and attach content.
  • Conference Page:
    • Date
    • Location
    • Tags
    • Comments
    • List of sessions with links to the session pages
  • Session Page:
    • Date
    • Location
    • Speaker(s)
    • Tags
    • Comments
    • Content:
      • Video (embedded from 3rd party sites)
      • Audio (embedded from 3rd party sites)
      • Presentation slides (embedded from 3rd party sites)
      • Pictures (either served directly or linked)
      • Text notes
  • Full text search
  • Browsable by tags, speaker, location, and date

Advanced Features

  • Users are able to mark themselves as attendees for upcoming events and view a list of other attendees
  • Users are able to subscribe to a conference, presenter, or tag and receive updates when new content is posted
  • Integrating with third party sites: Facebook, Twitter, LinkedIn, Plancast, Upcoming, etc.
  • Conference owners can claim their conference page & access additional features
    • Customized branding (adding a logo = free, total HTML/CSS control = paid)
    • Custom domain (paid)
    • Ability to moderate posted content or restrict others from posting content (paid)
    • Stats (basic stats = free, advanced stats = paid)
    • Ability to contact people who’ve marked themselves as attendees (and those interested) (paid)
    • Ticket sales (either selling tickets directly or by partnering with a ticket retailer like EventBrite) (transaction fee)
    • Conferences can pay to be “Featured” in order to build interest for the upcoming events (paid)

More Incremental Income Opportunities

  • Transactional income from the sale of premium content from conference organizers to users
  • Affiliate income
    • Sales of travel accommodations to upcoming conferences
    • Selling books written by the presenters

Finding Users & Customers

Initially, focus on generating attention and users in the tech niche. Work one-on-one with conference organizers on partnerships to become the official online platform to archive their event content. This will give Oregato a presence at the event and bring users in fairly large chunks. These early partnerships should also create a lot of interest from the early adopter segments. In terms of bigger events, SXSWi and the GigaOM network of conferences would be ideal partners. For smaller conferences and talks, Startup School, Startup2Startup, etc.

The “attending” feature will be pretty big in terms of generating new content and spreading the word. After each event, retention emails can be sent out requesting content: “Share your notes with other attendees”, and periodic digests of uploaded content “4 videos and 3 slide presentations have been uploaded from Startup School. Share this content with a friend who couldn’t attend”.

The implementation of the attending feature could be similar to Plancasts:

Oregato: A repository for conference & presentation videos, slides, & notes [Free Startup Idea]

Integrating with Facebook, Twitter, and LinkedIn is important. Each time a user marks themselves as attending an event they will be prompted with a box: “Are your friends also attending? Add them to the attendence list!”. Oregato then send the friend a confirmation message along with a brief explanation of the service.

Hurdles

Some conferences may be reluctant to put their content online. They may fear that people will stop going to the conferences if they can watch for free. It seems like this attitude is starting to go away though, considering many conferences post content. The primary benefits of conferences is the social interactions that take place. Online videos/content don’t replace the social benefits of actually attending.

Luckily, Oregato doesn’t suffer from a “chicken & egg” problem. There is already a lot of content out there to seed the site. Almost all videos and slides have embed codes, making them freely available to any site. This does, however, lower the barrier of entry to potential competitors.

So, do you think this idea has legs? If you’re interested in running with it, I’ll help you out in any way I can. Even give you the domain name.
If you build it, I promise to use it!

* What does “Oregato” mean? It means “arigatō”, which means “thank you” in Japanese. Presentations are all about sharing, and it’s always polite to thank people after they’ve shared with you. The name seems fitting.

 
[images] Conference picture via Curtis Palmer, Jeff Bezos talking at Startup School via Mathieu Thouvenin, screenshot from Plancast.